Questions people actually ask
Do the legs really move?
Yes — that's the entire point. There's a motor inside that keeps them kicking and swinging, so the tree looks like someone is genuinely stuck in it. Switch it on when people are around and off when they're not.
Does it have to stay plugged in?
No. You can run it from USB or from batteries, whichever suits where you want to put it.
Will it damage my tree?
No. It's light and soft, and it grips a branch without pinching. Works on real and artificial trees.
Can I put it somewhere other than the tree?
People put them in wreaths, hanging out of the fireplace, upside down in a front window, on top of the fridge, in the office plant. Anywhere a person could plausibly have got stuck.
How long does delivery take?
Processing takes 1–3 business days, then 10–20 business days to most destinations. We ship direct from our production partner, which is what keeps the price where it is — but it does take longer than a local warehouse.
Will it arrive before Christmas?
Order by 20 November and you can be confident. After that we'll ship as fast as we can, but we won't promise a date that depends on carriers we don't control.
Where's my tracking number?
It's emailed to you when the order leaves the facility. Tracking usually takes 3–5 days to start updating — that's normal, nothing has gone wrong.
What if it arrives damaged?
Send us a photo and we'll replace or refund it. You won't need to ship anything back.
What if I change my mind?
You have 30 days from delivery to return an unused item in its original packaging. Return shipping is on you for a change of mind, on us if the item was faulty or wrong.
How do I reach a human?
Email kay02ibr@gmail.com. We reply within 2 business days.